Stuck with the frustrating 938 error while trying to withdraw your Ehsaas 10,500 PKR payment? Don’t panic—this common technical glitch is fixable! In this guide, I’ll explain why it happens and share 4 proven solutions to get your funds fast. Let’s troubleshoot!
What is the 938 Error?
The 938 error is a system glitch that blocks your Ehsaas payment withdrawal at ATMs or BISP camps. It’s not your fault—your eligibility and funds are safe! This error usually occurs due to:
- 🚨 Server Overload: Too many withdrawals at once.
- 📶 Poor Network: Weak connectivity at payment centers.
- ⚙️ Temporary System Bugs: Ehsaas portal/ATM technical issues.
Key Takeaway: The error is technical, not a rejection. Your money is secure!
Read more: How to Check BISP 8171 Rs. 13,500 Payment by CNIC
4 Fixes to Resolve the 938 Error
Fix 1: Visit the Nearest Ehsaas/BISP Office
1️⃣ Locate Your Office:
- Use the Ehsaas Office Locator or call 0800-26477.
2️⃣ Bring Documents: - CNIC, payment slip, and any SMS/notification from Ehsaas.
3️⃣ Explain the Issue: - Request manual verification or alternate disbursement (e.g., cash pickup).
Pro Tip: Go early to avoid crowds—offices open at 9 AM!
Fix 2: Try a Different ATM or Payment Center
- Switch ATMs: HBL, Bank Alfalah, or other partner ATMs often work better.
- Avoid Crowds: Visit smaller towns or less busy centers.
- Check Timings: Withdraw on weekdays (Tuesday–Thursday) for lighter traffic.
Example: If Lahore’s Liberty Market ATM shows the error, try Gulberg or Model Town.
Fix 3: Wait & Retry Later
- Pause for 2–4 Hours: Let the system reset.
- Retry After Confirming:
- Ensure stable network (ask staff if the center’s WiFi is down).
- Check Ehsaas’s Twitter (@Ehsaas_Pk) for outage updates.
Fix 4: Escalate via Helpline or Portal
1️⃣ Call Ehsaas Support:
- Dial 0800-26477 or 8171 (free from any network).
2️⃣ Submit an Online Complaint: - Go to the Ehsaas Grievance Portal, describe the issue, and upload proof (error screenshot).
Note: Save your complaint ID for follow-ups!
Read more: Latest News BISP 8171 Online Check Balance April 13500 Installment
What If the Error Persists?
If all else fails:
- Visit a Mega Center: Larger centers (e.g., Islamabad’s Faisal Town office) have advanced tech support.
- Authorize Someone: Submit a written request at BISP to let a family member withdraw on your behalf.
Prevent Future Errors: 3 Smart Tips
- Update Your Contact Info: Ensure BISP has your current mobile number for SMS alerts.
- Withdraw Early: Avoid the last 3 days of the payment window.
- Save Transaction Details: Note the time, ATM location, and error message for faster resolution.
Read more: BISP 8171 Payment Verification Process for 13,500 Complete Guide
FAQs
Q1: Does the 938 error mean I’m ineligible?
- No! It’s a tech issue—your eligibility is unchanged.
Q2: How long will it take to fix?
- Usually 2–4 hours. If stuck longer, call 0800-26477.
Q3: Can I use mobile banking instead?
- Yes! Link your CNIC to JazzCash/EasyPaisa for direct transfers (if enrolled).
Read more: BISP Payment Phase 2 Step-by-Step Document Verification Process
Conclusion:
The 938 error is annoying but solvable. Follow these steps, stay patient, and trust that authorities are working to fix it. Your 10,500 PKR is waiting—don’t let a glitch stop you!
Need More Help?
- Ehsaas Helpline: 0800-26477
- Visit: Ehsaas Official Portal
Share this guide to help others facing the same issue!
Read more: Latest Update Document Verification In BISP For 13500 Payment Phase 2
